Building productsIn specification

Sales and quotes platform

One pipeline from lead to quote to order, replacing untracked quoting, with orders created in Business Central.

Business CentralCRM

Screens

Sales and quotes platform: Quote detail
Quote detail: line items, the discount-approval workflow and the ERP conversion trail of a mixed standard and custom quote.
Sales and quotes platform: Field sales on a phone
Field sales on a phone: pipeline summary, today's follow-ups and recent quotes.

Real interface. Fictitious or anonymized data. Client name withheld.

Context

A building-products supplier whose sales team quotes outside any shared system.

The problem

Quotes were produced outside any shared system, so no one could see the pipeline or the discounts granted. Orders were then re-entered in the ERP.

The constraint

Business Central is the financial system of record. Quotes mix standard and custom items, and discounts need approval.

What we built

  • A sales cockpit: KPIs, revenue trend, pipeline by stage, conversion outcomes and the items that need attention
  • A quote sheet: line items, a discount-approval workflow and the ERP conversion trail of a quote mixing standard and custom items
  • A field-sales view on a phone: pipeline summary, today's follow-ups and recent quotes

How it works

One pipeline runs from lead to quote to order. A discount-approval workflow governs each quote, and a validated quote converts into a sales order in Dynamics 365 Business Central over OAuth2. Field sales use a phone view with the day's follow-ups.

Status

This system is in specification. Results will be added here once it is in production.

Related capabilities

  • Custom business applications
  • BuildHow a build runs: scoping workshop, three sessions, a system in production.
  • RunWhat happens after launch: hosting, monitoring, fixes and new features.

Need something like this?

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