Care
From 15,000 MUR/ month + VAT
Corrective maintenance for a stable system: fixes, security updates and monitoring.
- Bug fixes and incident response
- Security and dependency updates
- Uptime and error monitoring
- Monthly status report
Run
What happens after launch.
A monthly partnership keeps your platform hosted, monitored and evolving with the business. The same people who built it look after it, for one predictable fee.
What we operate.
Eight areas, one senior contact for all of them. This is the scope of a monthly partnership.
| Hosting | The application and its database are hosted on platforms such as Railway and Supabase, under the arrangements agreed for your project. Provider fees are typically around 50 USD a month. |
|---|---|
| Monitoring | Uptime and error monitoring, so a problem is caught before your team reports it. |
| Data quality | Checks on every import. A feed that did not arrive, or data that loaded but does not appear, is flagged before anyone presents a wrong number. |
| Integrations | The connectors to your PMS, ERP, bank files and spreadsheets are kept working when an export format or an API changes. |
| Security | Security updates and dependency upgrades, applied on a schedule. |
| Support | One senior point of contact, the people who built the system. No ticket queue and no account manager relaying messages. |
| Enhancements | New screens, reports, automations and integrations, taken from a backlog prioritised with you every month. |
| Reporting | A monthly delivery report written for management: what shipped, what is next, what the infrastructure cost. |
Three steps, then it runs.
Scale up, down or pause with 30 days' notice.
Step 1
Agree the scope
We set a monthly scope and a prioritised backlog together, based on what the business needs next.
Step 2
Deliver continuously
Improvements ship as they are ready, not in a big release at the end of the quarter.
Step 3
Review monthly
A short review on the delivery report, with the backlog reordered if priorities moved.
Two levels of partnership.
Start with Care for a stable system. Move to Evolve when the business keeps asking for more.
Evolve
Scoped to your backlogquoted after review
Everything in Care, plus continuous development of new features as your business grows.
- New features and reports every month
- New integrations and automations
- Backlog prioritised with management
- Monthly delivery review
Infrastructure stays inexpensive.
Hosting, access and handover are set for each project in the contract. Provider fees are typically around 50 USD a month, with no per-user licence. Add a hundred users and the bill does not move.
Run also covers a platform built by someone else, once we have looked at its code and hosting. See the systems we run or how a build runs.